Terms of Business

Carters Terms of Business

1. We will provide legal services on the following terms and will give your affairs all proper professional skill, care and attention.
2. In appointing us to act on any matter in accordance with your instructions you are also authorising us to take any necessary steps to protect your interests in that matter, unless you instruct us to the contrary, and to incur reasonable disbursements on your behalf.
3. Our fees are based on the various criteria laid down by statute. Figures provided by us of our likely fees and disbursements are given only as a guide to assist you in budgeting and cannot be treated as a firm quotation unless we expressly agree to a fixed fee in writing. We reserve the right to request payments in advance, on account of fees and disbursements.
4. We will invoice you at regular intervals or on completion of or at an appropriate stage in the conduct of the matter. V.A.T. will be charged as applicable. Our invoices are due for payment in full upon presentation. Delay in payment can adversely affect the progress of your case. We reserve the right to charge interest on amounts outstanding at a rate not exceeding the rate applicable for the time being on judgment debts. We will pay you interest in accordance with the Isle of Man Law Society Accounts Rules on monies held on your behalf.
5. You may withdraw your instructions at any time by written notice to us. We may withdraw on giving you 14 (fourteen) days’ written notice where we have reasonable grounds to do so (including failure by you or your associates to settle invoices in full within 14 (fourteen) days or to make payments in advance when so requested). We also reserve the right to suspend work on the same ground, by written notice to you.
6. We reserve the right to keep all your papers, documents and funds, irrespective of the matter to which they relate, until all fees and disbursements owed by you, or your associates are paid.
7. We will store files and other papers relating to your matters for such time as we judge reasonable (in any event not less than 6 years after completion of the matter) following which we may destroy them without further notice to you, unless you have previously asked us in writing to keep them for longer. This does not apply to the storage of documents of title, Wills, Deeds and similar items.
8. In dealing with your matter, we will compile and hold personal data relating to you.Your information will be held in electronic form and in our paper filing system. This may include sensitive personal data. All of your personal information will be processed in accordance with the General Data Protection Regulations (“GDPR”). In agreeing to these Terms, you confirm that we may use your personal data when carrying out our responsibilities to you or to maintain and preserve records, including release to third parties or transferring data. Such data will be preserved after the conclusion of your case because it will generally be in your best interests for the records to be held.
9. These terms shall apply to you and your associates, which for these purposes includes all companies which you control, or which control you or which are in common ownership or control with you.
10. These terms may be varied by us from time to time on written notice to you.
11. If you have any comments or concerns about the services that we provide, please contact Aalish Watson.