reception@carters.co.im

01624 662809

Carters

Vanguards of justice since 1984

man flipping through a diary with a lady's hand pointing at a document.

Privacy Policy

PRIVACY POLICY NOTICE

We are Carters Advocates of 9 Circular Road, Douglas, Isle of Man IM1 1AF. You can contact us at this address by post or by email at reception@carters.co.im

It is our policy to respect your privacy regarding any information we receive from you via our website and we are committed to protecting personal data. This privacy statement sets out the basis upon which the personal data collected from you or that you provide to us will be processed by us or on behalf of us. We will use your information strictly in accordance with all applicable law concerning the protection of personal information. Information provided shall be used strictly in accordance with our privacy policy.

INFORMATION WE COLLECT

For people who view and interact with our website we may collect and process data and personal information you provide to us:

  1. To respond to your query when sent through our “ Contact Us” and “ Get a Quote” form
  2. In relation to a particular matter to hold personal information and client details when sent through our “Contact Us” and “Get a Quote” form
  3. For our Compliance records under our contractual terms to enable us to fulfil our statutory and regulatory obligations as a designated business with the Financial Services Authority and the Isle of Man Law Society

TO ASSIST YOU WE MAY COLLECT AND HOLD THE FOLLOWING INFORMATION

  • Your title, first name, last name, maiden name
  • Date of birth
  • gender
  •  telephone numbers
  • personal address and email addresses
  • Business address and email addresses
  • marital status
  • your contact preferences,
  • any additional information required by Carters to assist you
  • copy photographic ID,
  • proof of address
  • proof of source of income and source of wealth
  •  copy of your bank statement(s) and where you make payments to Carters the name of your bank(s)/building society, bank account(s) number(s) sort-code and your debit/credit card details.
  • and any other information that is deemed necessary to carry out our services to you

We collect personal data from you through our various interactions with you, when you avail of our legal services and when you complete our administrative forms and documentation online or in hard copy including corresponding with us by post, email, phone or otherwise. The information we may collect may also include information pertaining to your family and associates

We use this personal information to set you up as a client, open a file, carry out due diligence in accordance with our procedures and to manage our relationship with you.

THE USE OF YOUR INFORMATION

We use your information to provide you with the service you have requested and to liaise with third parties ( i.e including appointed Attorneys under a General or Enduring POA; Executors to your Will; your Next of Kin; mortgage provider etc); for administration in our own business (i.e raising invoices; conflict checks; archiving etc); in confirming the information your provide with Accuity and/or World Check and to  fulfil  our legal obligations including our regulatory obligations under the Anti Money Laundering and Countering the Financing of Terrorism Code

The use of Corporate client information would also include any information pertaining to persons who have a connection with your business; organisation or company (i.e partners; shareholders; beneficiaries; trustees; enforcers; settlors and any employees, staff or other contacts you may provide us with).

SECURITY AND DATA SHARING

Security is taken seriously and policies, procedures, and training are in place to cover Data Protection, confidentiality and security. We regularly review the measures that are in place to ensure the data we hold remains secure. Unfortunately, we cannot guarantee the security or identity of your data when sent to us and any transmission is at your own risk.

We will retain your information for a period of six years. We will then securely destroy your personal data in accordance with applicable laws and regulations.

The information we collect about you and the persons connected with you is stored under our control in conjunction with our IT and data back-up Service Provider and the archive company engaged by us.

We may also share your data with other third parties for example with a regulator or to otherwise comply with Manx Law.

You have the right as an individual to access information we hold and to have any inaccurate information corrected. You may ask us to delete your information under certain circumstances which we will take into account in conjunction with our six year retention of information period. Your information will not be used for marketing purposes without your express permission.

CHANGES TO PRIVACY STATEMENT

We reserve the right to amend this privacy statement at any time.  Changes to the statement will be made available to you as soon as is practicable. The reason for this is straight forward. Rules Regulations and Procedures may change arbitrarily from time to time and it is necessary to ensure compliance with them. In addition, we may decide to improve our procedures.

COMPLAINTS

If you wish to make a complaint about how your personal data is being processed by us you can either complain internally to the Data Protection Officer or if not satisfied to the Isle of Man Information Commissioner, PO Box 69, Douglas, Isle of Man IM99 1QT telephone: 693260, email: ask.inforights.im


Our Data Protection Officer is J.P.B. Carter VOJ

Carters Advocates,
9 Circular Road,
Douglas
Isle of Man IM1 1AF

Telephone 662809

Email: jerry.carter@carters.co.im